Privacy Policy

1. Introduction

Bot Grabber ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our services and software products.

2. Information We Collect

2.1 Information You Provide

• Account credentials for the delivery platforms you choose to automate
• Configuration preferences and settings within our software
• Support inquiries and communications

2.2 Automatically Collected Information

• Device information (model, operating system, app version)
• Usage analytics (anonymized)
• Error logs and crash reports for troubleshooting

3. How We Use Your Information

We use collected information for the following purposes:

• Service Operation: To provide and operate our automation software
• Improvement: To analyze usage patterns and improve our products
• Support: To respond to your inquiries and provide customer support
• Security: To detect and prevent fraud, abuse, or technical issues
• Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

Your data is stored locally on your device. We implement industry-standard security measures to protect your information:

• Local encryption of sensitive credentials
• Secure communication protocols (HTTPS/TLS)
• Regular security audits and updates
• Limited data collection (only what's necessary for functionality)

Important: We do not store your delivery platform credentials on our servers. All authentication is handled locally on your device.

5. Third-Party Services

Our software may interact with third-party delivery platforms. We are not responsible for the privacy practices of these platforms. Please review their respective privacy policies:

• DoorDash Privacy Policy
• Instacart Privacy Policy
• Uber Privacy Policy
• And other delivery platforms you choose to automate

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Legal Requirements: When required by law, subpoena, or court order
• Service Providers: With trusted partners who assist in operating our services (under strict confidentiality agreements)
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Your Choices and Data Controls

You have the following controls regarding your information:

• Local App Data: Uninstalling the app removes locally stored app data from your device, subject to your device operating system and backup settings.
• Account Settings: You may update available account settings and configuration preferences within our software.
• Registered Account Records: Registered user account, device, transaction, security, support, and service records maintained in our database are retained as needed for service operation, billing, fraud prevention, security, accounting, legal, and business purposes. We do not offer user-requested deletion of registered account records from our database.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• In-app notifications
• Website announcements
• Email notifications (if applicable)

Continued use of our services after changes constitutes acceptance of the updated policy.

10. International Data Transfers

If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to such transfers.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Website: https://botgrabber.com